SHIPPING & RETURNS
Welcome to Christian Louboutin online store ,Thanks for your coming and nice shopping wish!
International shipping is handled by International Express Mail Service Company ,about 7-15 business days delivery usually by USPS,FEDEX,DHL,EMS company.
All orders will be insured for the full purchase amount, and can be tracked at the https://t.17track.net/en Service website.
Return & Replace Policy
Your satisfaction is what we strive for. We offer a comprehensive return policy to you. Before you want to return goods, first please contact us to discuss the problem you are having. Most of the time we can solve the problem by giving technical support and you neednt to send anything back. If there are irremediable defects with the goods, you can return them back to us for repair or replacement under our six months warranty.
Repair
In 30 days (from the date products were received), if you find the products with quality problems (Non-human factors or non-resistant external damage), it can be returned and repaired. You need to send back to us the products in original package (you will pay the shipping fees). When we receive the products sent back intactly, we will repair it and ship them back to you again. We will pay the shipping fees for the repaired products that we ship to you. Or you can also find your local repairing place nearby and fix the faulty items, then a copy of the receipt for repairing cost is requested to send to us and we will pay the cost after check it. (Note: It is our quality-control professional that give a final judgement on whether the quality problems are caused by personal factors or non-resistent external damage through the faulty item pictures you send to us. The repairing cost should not be reimbursed by us if its quality problems are caused be human factors or avoidable damage.)
Replacement
Non-quality Problems
In 30 days (from the date products were received), if you find the products you choose are not satisfying you in terms of color or size, it can be returned and replaced under the following condition. You need to send back to us the products in original package (you will pay the shipping fees). The products should have not been used (except tryout). When we receive the products sent back intactly, we will replace it with new ones and ship them back to you. The shipping fees for the replaced products that we ship to you should also be charged of you. Before sending the items for replacement, please transfer,the supplymentary shipping cost for turning back the replaced items from us firstly. As soon as the payment completed, will we replace the items sent from you.
Quality Problems
In 30 days (from the date products were received), if you find the products with quality problems (Non-human factors or non-resistant external damage), it can be returned and replaced. You need to send back to us the products in original package (you will pay the shipping fees). When we receive the products sent back intactly, we will replace it with new ones and ship them back to you again. We will pay the shipping fees for the replaced products that we ship to you. (Note: It is our quality-control professional that give a final judgement on whether the quality problems are caused by personal factors or non-resistent external damage. The purchased products will not be repaired, replaced nor returned for free if its quality problems are caused be human factors or avoidable damage.)
Return and partial refund
Our website cannot give a partial refund for non-quality problems such as:
The product does not look like the ones in your picture.
The product is not what I'd imagine it to be.
I am not satisfied with this product.
In 7 days (from the date products were received), if you request returning the purchased items because of the reasons above, you need to send back to us the products in original package (you will pay the shipping fees). When we receive the products sent back intactly, besides the shipping fees, we will also deduct a certain amount of handling fee based on your order total amount(its deducted by the bank) and give you a partial refund.
PAYMENT METHODS
Our store accepts Visa, Master Credit Card, Western Union(15% discount), Binance pay (Accept all Cryptocurrency and Stablecoins,enjoy 10% off) payment methods.
Using Your Credit Card
1. On your Shopping Cart page, click after reviewing your items.
2. On the Order Information page, under Payment Methods, select Credit Card.
3. After you confirm the order information, fill in the required information of credit card carefully.
4. After reviewing your payment details, click “Confirm Order”.
All your credit card details are securely stored by Payment Gateway and not Our store. Paying by credit card through Payment Gateway is a quick, secure, and convenient way to order from us.
Western Union, Binance pay (25% discount)
If you want to use Western Union( 15% discount), Binance pay for payment( 10% discount), please Contact us.
1.When pay with Western Union, Please remember to tell us MTCN, sender's name, address and phone number after money is sent; otherwise, we have no way to know that you have paid because Western Union do not inform receiver.
2.Binance pay (Accept all Cryptocurrency and Stablecoins,enjoy 10% off) , please pay to Our Company Binance Pay ID:174678813
You can safely enter your entire credit card number via our secure server, which encrypts all submitted information. Our store secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. All of our credit card information is stored on a secure, dedicated database.
Using Binance to pay is 100% safe and payment is 100% successful.
SIZE GUIDE
Size Guide:
Woman Size
US4.5=UK2=EUR35=22cm
US5.5=UK3=EUR36=22.5cm
US6.5=UK4=EUR37=23.5cm
US7 =UK4.5=EUR38=24cm
US8=UK5.5=EUR39=25cm
US8.5=UK6=EUR40=25.5cm
US9.5=UK7=EUR 41=26.5cm
US10=UK7.5=EUR42=27cm
Man Size
US7=UK6=EUR40=25cm
US8=UK7=EUR41=26cm
US8.5=UK7.5=EUR42=26.5cm
US9.5=UK8.5=EUR43=27.5cm
US10=UK9=EUR44=28cm
US11=UK10=EUR45=29cm
US12=UK11=EUR46=30cm
US13=UK12=EUR47=30.5cm
US14=UK13=EUR48=32cm
how to choose the shoes right size?
Take a piece of white paper, put your feet on it, trace your feet with a pencil, and measure the length of your feet,
1 inch is equal to 2.54 centimeters: 1″ = 2.54cm;
Advise you can choose half or one size bigger your feet length size.as according
According to your shoe habit, prefer looser or tighter.
If your feet are thicker, choose one size bigger
if you are still not sure,pls contact us.